Pricing
Simple, per-community pricing
Start for free, no credit card required. Upgrade when you need a plan that fits your community. Bans are always unlimited.
Plans
Free
Start the funnel. Three servers, full ban history, public lookup.
- Servers
- 3
- Admin seats
- 2
- Bans
- Unlimited
- Public ban lookup
- Public server list
- SourceBans++ import
- Ban and player search
- Mutes and gags
- Live player roster
- Audit log
- Anti-raid protection
- API access
Hobby
Small fleet, one person doing it all. Discord relay and player appeals included.
- Servers
- 5
- Admin seats
- 5
- Bans
- Unlimited
- Everything in Free
- Discord relay
- Server alerts
- Player appeals
Team
RecommendedMid-size communities with a real admin team and a fleet-wide live roster.
- Servers
- 10
- Admin seats
- 10
- Bans
- Unlimited
- Everything in Hobby
- Discord role sync
- Fleet-wide live roster
- Player activity insights
- Advanced player search filters
- Advanced admission rules
Network
Networks and RP communities on their own custom domain.
- Servers
- 30
- Admin seats
- Unlimited
- Bans
- Unlimited
- Everything in Team
- Members-only servers
- Custom domain
- Branded public page
- Remove RookHelm branding
- VPN and datacenter blocking
Hoster
From $400 /moGame server providers running client communities under one account.
- Servers
- Unlimited
- Admin seats
- Unlimited
- Bans
- Unlimited
- Everything in Network
- Commercial license
- Custom invoicing
Pricing is per community. You pay for each community you run, and can add or remove communities anytime. Monthly billing only.
Compare every plan
Every limit and capability across the ladder, side by side. Bans are unlimited on every plan.
Scroll horizontally to compare every plan.
| Feature | Free $0 /mo | Hobby $12 /mo | Team Recommended $29 /mo | Network $79 /mo | Hoster From $400 /mo |
|---|---|---|---|---|---|
| Plan limits | |||||
| Servers One server is one connected game server reporting in to RookHelm. Three game server processes on one machine count as three. | 3 | 5 | 10 | 30 | Unlimited |
| Admin seats How many people can access this community's dashboard. The owner counts as a seat. | 2 | 5 | 10 | Unlimited | Unlimited |
| Bans | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Audit retention How far back you can view the audit log. Nothing is ever deleted - upgrading instantly unlocks older history. | 3 months | 24 months | 24 months | 36 months | 60 months |
| Chart history How far back the dashboard's charts can reach - player counts, moderation volume, and other trends. | 7 days | 30 days | 90 days | 1 year | 1 year |
| Core - on every plan | |||||
| Public ban lookup | Included | Included | Included | Included | Included |
| Public server list | Included | Included | Included | Included | Included |
| SourceBans++ import | Included | Included | Included | Included | Included |
| Ban and player search | Included | Included | Included | Included | Included |
| Mutes and gags Mute a player's voice chat or gag their text chat, enforced across all your servers. | Included | Included | Included | Included | Included |
| Live player roster See who is on a server right now and act on a player in one click. | Included | Included | Included | Included | Included |
| Audit log | Included | Included | Included | Included | Included |
| Anti-raid protection Screens players as they connect. Preset protection levels, a one-click under-attack mode, and an allowlist for trusted players - free on every plan. | Included | Included | Included | Included | Included |
| API access A REST API to read your bans, mutes, servers, and players from your own bots and tools. | Included | Included | Included | Included | Included |
| Scale and collaboration | |||||
| Discord relay Posts moderation activity to a Discord channel you pick - new and lifted bans and mutes. | Not included | Included | Included | Included | Included |
| Server alerts A Discord message the moment a server goes offline or comes back, with per-server grace windows and quiet hours. | Not included | Included | Included | Included | Included |
| Discord role sync Keeps Discord roles matched to your admin groups - granted and removed automatically as your team changes. | Not included | Not included | Included | Included | Included |
| Player appeals Banned players can submit an appeal from your public ban page; your team reviews and resolves it in the dashboard. | Not included | Included | Included | Included | Included |
| Fleet-wide live roster The live roster across every server in your community on one screen, not one server at a time. | Not included | Not included | Included | Included | Included |
| Player activity insights Per-player playtime, session history, and last-seen across your servers. | Not included | Not included | Included | Included | Included |
| Advanced player search filters Filter player search by who is online right now and by admin role. | Not included | Not included | Included | Included | Included |
| Advanced admission rules Tune the anti-raid shield with custom account-age, first-seen, and playtime thresholds, plus toggles to turn away players with a prior community ban or a game ban. | Not included | Not included | Included | Included | Included |
| Members-only servers Lock individual servers so only your community's members can join - or just the groups you choose. Everyone else is turned away on connect. | Not included | Not included | Not included | Included | Included |
| Chat relay Bridges live game chat between your servers and Discord into one shared stream. Coming soon | Not included | Not included | Included, coming soon | Included, coming soon | Included, coming soon |
| Basic AI moderation Automatic chat screening that flags likely toxicity for your admins to review. Coming soon | Not included | Not included | Included, coming soon | Included, coming soon | Included, coming soon |
| Custom domain Serve your public ban page from your own domain instead of a RookHelm address. | Not included | Not included | Not included | Included | Included |
| Branded public page Your logo, colors, and header text on the public ban page. | Not included | Not included | Not included | Included | Included |
| Remove RookHelm branding Hide the Powered by RookHelm line on your public pages. | Not included | Not included | Not included | Included | Included |
| Networks and providers | |||||
| Advanced AI moderation Custom moderation rules and stronger detection, with a larger monthly screening allowance. Coming soon | Not included | Not included | Not included | Included, coming soon | Included, coming soon |
| VPN and datacenter blocking Turn away players connecting through VPNs or datacenter IPs, with an exemption list for trusted players. | Not included | Not included | Not included | Included | Included |
| Priority support Coming soon | Not included | Not included | Not included | Included, coming soon | Included, coming soon |
| White-label Removes RookHelm branding across the product, so your clients see only your brand. Coming soon | Not included | Not included | Not included | Not included | Included, coming soon |
| SSO Single sign-on - your staff sign in through your own identity provider. Coming soon | Not included | Not included | Not included | Not included | Included, coming soon |
| Commercial license The license to offer RookHelm-backed services to your own customers as part of a paid hosting product. | Not included | Not included | Not included | Not included | Included |
| Custom invoicing One monthly invoice covering all your client communities at negotiated pricing, instead of a card charge per community. | Not included | Not included | Not included | Not included | Included |
Frequently asked questions
What counts as a server?
One server is one connected game server reporting in to RookHelm. If you run three game server processes on the same machine, each one counts separately.
Can I import from SourceBans++?
Yes, full ban history import is available on every tier including Free. Bans are never capped on any tier, so there is no import wall regardless of how large your existing history is.
Is there a free trial?
During the alpha, RookHelm is free for everyone and launch pricing is published upfront. When paid launch opens, you can start a 14-day Team trial: add a card and it continues on Team automatically when the trial ends, or cancel anytime before then to move to the Free plan, which is free forever with no card required. Your data is never deleted.
Are bans ever capped?
No, on any tier. RookHelm meters on servers, admin seats, and capability, never on the core job. Capping bans would punish the communities getting the most value and break migration from SourceBans++.
Can I use my own domain?
Network and above can put their public page on their own domain, brand it with their logo, color, and header text, and remove the "Powered by RookHelm" line. Full white-label (removing RookHelm branding across the entire product) is planned for the Hoster tier.